Our current turnaround time is 2 weeks.
Tent Repairs and Replacement Poles
Tent Repairs for any make or model
We are the only official repairer of Coleman tents and Go Outdoors own brand. We also provide a full aftersales service for their products. Our tent repairs are carried out by staff who have over twenty years experience in both a manufacturing and tent repairing environment. Of course we undertake tent repairs to any make or model.
Three things to do before despatching for repair:
1) Send only the damaged item - not the poles, groundsheet and flysheet if they are undamaged.
2) Gather up the damaged area and loop an elastic band around the area to be repaired. This makes it easier for our staff to locate the damage.
3) Make sure that the tent is dry and free from loose dirt and debris (we have once received a tent with a live frog on board!). If we have to dry out the tent it will result in a significant delay in the repair period. The adhesives used for taping will not work if the tent is wet and very dirty.
Replacement Tent Poles and Tent Pole Repairs
LSR also offer a tent pole repair and replacement service. We can either effect a tent pole repair by replacing damaged sections of poles or we can supply sections of both aluminium or fibre glass poles for you to undertake your own tent pole repair or replacement.
Please send in the damaged section(s) that need replacing so that we can make an accurate match.
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